These are my most frequently asked questions on Youtube! Here are the answers.

I'm a business and want to work with you! How do I do that?
Thank you for your interest! Please email me at juliayoutube.biz@gmail.com with the nature of your request, I will try to get back to you in a timely manner.

Where are you from? Where do you live?
I am Swiss-Canadian (dual citizen), grew up in Germany and Canada, and now live in Switzerland with my husband.

What languages do you speak?
I speak German, English, and French. At home and with my family and friends I mostly speak German.

Are you a professional makeup artist?
Yes! Besides making Youtube videos, I often teach classes and do promotional classes around my country teaching others how to apply makeup.

How did you learn how to do makeup, how did you get so good?
I learned by doing. I started out as a complete beginner and just taught myself by practicing lots! There's no magic recipe to get good at applying makeup. Always challenge yourself by trying out new techniques and don't be afraid to experiment, even if it ends up looking horrible! I picked up lots of tricks and ideas from Youtube. I have been interested in and practicing applying makeup since about 2005.

Where do you get inspiration from for your looks?
Everywhere! Magazines, makeup forums and communities, paintings, art, fashion ads, actresses, eras, etc. I like to take inspiration from different sources and then make them my own in some way. Carbon copies are dull.

Can I make a request for you to do a video on?
Yes, but please do so through social media, not my business email. I often get input from my viewers on my Facebook Wall. If you want to post some inspiration pictures of a look you want to see, celebrity or otherwise, that is the best place to post them.

How can I talk to you or ask a question?
Through social media! Shoot me a Tweet or a comment on Facebook or Instagram (HelloJuliaGraf). I also take time every day to respond to comments on my Youtube channel underneath the most recent video.

I sent you a message, why didn't you reply?
There's a chance your question was already answered in the information box below the video, or I already have a video up answering your question, or it is answered in this FAQ. Please use the Youtube search function on my videos to see if I already did the look you're requesting. Otherwise, please understand I get so many messages on a daily basis on all my social media channels, I just can't reply to them all. Sorry!

What is your favorite makeup brand?
I don't have one; no single company makes the best of everything, so I use everything from high end to low end. But generally, I frequently use products from MAC, Kryolan, Ben Nye, Makeup Forever, Illamasqua, Nars, Bobbi Brown, Urban Decay.

What camera and editing software do you use? Who makes your videos/pictures?
I'm a one-woman show, completely. I do everything by myself, from filming, to lighting, to editing, to taking all my own pictures. Here's what I use:

Cameras: Canon 70D with variety of lenses
Picture editing: Adobe Photoshop CS6
Video editing: Final Cut Pro 10

Are your nails real?
Yes, my nails are 100% real, I've never had artificial nails (gels, acrylics, etc.) I use NailTek Foundation II to strengthen them and prevent splitting, Seche Vite Dry Fast topcoat, and generally just take good care of my nails. I have a video here in which I show my complete home manicure.

What hair color do you use?
I don't dye my hair, what you see is my natural color.

Can you send me free makeup? When is your next giveaway?
No, I won't send you free makeup, I'm not a makeup ATM machine. But I love to give back to my subscribers when I can, so I often do giveaways on my social media sites. Make sure you're following me there so you don't miss out on some awesome swag!